Our customer support team is available during opening hours at both our Cardiff and Cwmbran clubs. You can contact them via phone or email for assistance with your queries.
Cardiff: Phone Number: 02920 694321
Cwmbran: Phone Number: 01633 483434
You can also reach out to us via our website's contact form. Please note that response times may vary depending on the nature of your query and the volume of incoming requests.
If you have any questions or comments, please use this email address.
Unfortunately, live chat support is not available at Club 3000 Bingo. However, we encourage you to reach out via phone or email for a response.
Our help centre provides a wealth of information on frequently asked questions, bingo rules, promotions, and technical guidance. We recommend exploring the help centre section before contacting us directly to find answers to your most common queries.
If you are experiencing any issues related to account verification, please contact our support team via phone or email for assistance. They will be happy to guide you through the process of resolving your query.
We understand that some customers may need help controlling their gambling habits. In this instance, please reach out to us directly so we can offer advice and guidance on responsible gaming practices. You can also visit GamCare or BeGambleAware, two leading organizations dedicated to providing support for problem gamblers.
For any technical issues related to bingo games, promotions, or online services, please contact our dedicated technical team via phone or email. They will do their best to resolve your issue promptly and efficiently.
Technical Support Contact Details:
If you have any complaints or disputes regarding our services, please reach out to us directly so we can resolve your issue as quickly and amicably as possible.
We aim to respond to all inquiries within a reasonable time frame. Please allow for up to 24-48 hours for a response via email, depending on the nature of your query and our current workload.
Office Hours: Cardiff: Generally available from around 11:00 AM to late at night most days. Cwmbran: Slightly different weekend extensions apply.
Please note that availability may be subject to change based on unforeseen circumstances or scheduled maintenance.
